Claim form

Please complete the form below to request an RMA number.

Enter the order number and email used in the order.

Order no.

E-Mail

Order Information

First Name

Last Name

E-Mail

Telephone

Bank account

Order no.

Order Date

Product Information

To Return

Image	Product Name	Quantity	To Return

Product Name

Product Code

Quantity

Reason for Return

1. The product was damaged during use

2. The product arrived damaged or incomplete

3. I received a different product than I ordered

4. I am missing a product in my order

5. I received a package that does not belong to me

6. Internal claim to the supplier

7. I withdraw from the contract according to Act no. 102/2014 Coll. (indicate IBAN if the order is paid)

8. Other reason - explanation in the text

Product is opened

Yes No

Faulty or other details

Upload Pictures

Up to 5 pictures, max size 500 kb per picture

I am not providing pictures. I understand that not providing pictures may lead to rejection of the claim related to product or order defect.

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